CHALLENGES OF RETAIL
As more and more brick and mortar stores and malls around world increasingly find themselves competing with e-commerce giants for products and service sales, it’s more important than ever for them to engage walk-in customers.
In order to boost revenue generated from foot traffic, some retail store owners are now boosting customer bases and improving repeat business by offering a highly impressive self-service experience through digital retail kiosks via touch screen.
INDigital is one of the top kiosk providers in Canada.
REASONS FOR RENTING OR BUYING
Retail kiosks provide detailed information to customers about the services and products being offered by the retailer. Since they can be easily accessed by the customers, they find it super convenient to visit any kiosk to make inquiries such as product availability, pricing and even feature comparison.
These touch kiosks also save time and also allow consumers to have more confidence that company is using new technology to improve customer experience. This also promotes customer loyalty as they can enjoy more enhanced buying experience using these kiosks.
INDigital retail kiosks are available as both outdoor and indoor models. All the touchscreen kiosk models have the following additional integrations including:
These kiosks can be customized completely to match the exact décor of your venue. You can get them in 21.5”, 32”, 42” and 55” touchscreen display.
INDigital offers retail kiosk design with cutting edge event and retail technology, allowing you to keep up with increased demand for accurate information and self-service. Their kiosk design engages customers by inviting them to interactively learn more about their products, services, and general information your business offers.
Catering to the burgeoning demand for self-service, the range of kiosks from them offer users with ultimate consumer experience. Smart kiosk design is such that it can be configured to help retailers boost customer relationship and boost recurring business by offering access to loyalty program signups, promotions and reward points.
These kiosks can be an important tool for retailers to build brand awareness. Studies show that touch screen kiosks improve brand awareness by as much as 57 percent. As customers get used to the convenience of interactive kiosks, many brick-and-mortar retail stores can see an increase of profits to almost 43 percent. Generating repeat business from existing customer is very important.
Sources estimate it costs between 5 to 12 times more to source a new customer. In addition, the studies show that a mere 7 percent increase in customer loyalty can result up to 87 percent more profits.